- ZapfogldorfAsked on October 02, 2015 at 11:28 AM
I'm trying to implement the auto delete submissions app that you have available however, after inputting my login information, I get a message that says the login was successful for two seconds then it asks me to login again. I can't seem to get past this point which means I can't apply the app which means I can't implement the auto delete functionality that I need.
Is there a step that I'm missing? Is there another way I can implement the app?
Thanks for your quick attention to this matter. I appreciate it.
- ZapfogldorfAnswered on October 02, 2015 at 12:29 PM
I followed your instructions but the problem still exists.
- JotForm SupportdavidAnswered on October 02, 2015 at 01:36 PM
Log out of your account, then, log back in at http://www.jotform.com After that, when you go the link:
Then, clicking on "Proceed to app", you should be presented with this screen, instead of the log in screen:
Clicking "Allow" should forward you to the app:
If it still does not work, try a fresh browser, FireFox or Chrome tend to work best. There may be a browser setting preventing the pop-ups from properly forwarding your login details to the app.