What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to Insert an 'Acknowledged' Radio Button into a Notification Email

    Asked by JSparrow on October 02, 2015 at 11:33 AM

    Hi,

    I have created a form for equipment requests.  The form works well and does exactly what I want, however I would like to inlclude an 'Acknowledgement' button within the notification email so when when the email is received, they can press the button which then emails me to confirm they have understood.

    Is this possible?

    Regards,

    Jason

    email Emails confirm
  • Profile Image

    Answered by Sammy on October 02, 2015 at 12:39 PM

    Hello Jason,

    It is currently not possible to include a button in the notification email that triggers another email to be sent.

    A workaround will be to include a link button that redirects the user to a second form which they can check a check-box then upon submission an email notification is sent to you.

    Please let us know if this alternative will be practical in your case so we can advise further on how to achieve it.

  • Profile Image

    Answered by JSparrow on October 02, 2015 at 03:47 PM
    Hi Sammy,
    Thanks for the response. The alternative does sound viable, any advice on
    this will be much appreciated as I'm a newbie to Jotform.
    Jason
    ...
  • Profile Image

    Answered by Ben on October 02, 2015 at 05:04 PM

    What my colleague Sammy suggested to you Jason is to create 2 forms.

    One form is the one that they submit and have the email autoresponder sent to them.

    Now this autoresponder would then hold the link to the other form that you create which holds the checkbox that confirms the same.

    The guides that would be of help here are:

    Creating a Form Autoresponder

     - this will show you how to set the email to be sent to people submitting your form

    How to Create Your First Web Form

     - To see more on creating your own forms

    Setting Up Email Notifications

     - To set up the email notifier that would be sent to you when they approve in the second email.

    If you are not sure about something or have any questions along the way do let us know and we would be happy to assist :)

  • Profile Image

    Answered by JSparrow on October 03, 2015 at 03:47 AM
    That's great, thank you ever so much.
    Jason
    ...
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    JotForm Support

    Answered by Boris on October 03, 2015 at 10:34 PM

    On behalf of my colleagues, you are most welcome.

    Please don't hesitate to open a new support thread if you need any other assistance with your forms, Jason, and we will be happy to help.