What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I increase my # of replies (Reply Submission) to people?

    Asked by easlan on October 02, 2015 at 11:41 AM

    Hi Jot Form,

     

    I was replying to all people who emailed requesting information.  After 25 or so, I got the error message "Oops, you've reached your limits."  I still have over 100 to go.

    I received an error message when I replied to an interested person for A Day of Kindness.  I emptied my cache in case that had some bearing on the matter.  

    Thanks for your help.

     

    Please reply to vvaslan9@gmail.com, not easlan@adayofkindness.org.  Thanks!

    Screenshot
    reply submission
  • Profile Image
    JotForm Support

    Answered by Welvin on October 02, 2015 at 01:08 PM

    That was up to 100 replies before for paid accounts, but I think this was changed because this feature was abused by many - for sending spams. I will need to confirm this to our CTO and get back to you.

    For now, please send your customers the reply through your email account. Didn't you receive the form email for every submissions? 

    Thanks