How can I increase my # of replies (Reply Submission) to people?

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    Asked on October 02, 2015 at 11:41 AM

    Hi Jot Form,


    I was replying to all people who emailed requesting information.  After 25 or so, I got the error message "Oops, you've reached your limits."  I still have over 100 to go.

    I received an error message when I replied to an interested person for A Day of Kindness.  I emptied my cache in case that had some bearing on the matter.  

    Thanks for your help.


    Please reply to, not  Thanks!

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    Answered on October 02, 2015 at 01:08 PM

    That was up to 100 replies before for paid accounts, but I think this was changed because this feature was abused by many - for sending spams. I will need to confirm this to our CTO and get back to you.

    For now, please send your customers the reply through your email account. Didn't you receive the form email for every submissions?