What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you please resend information to our email?

    Asked by Jimmy Weber on January 11, 2012 at 05:24 PM

    We use your product and we were having spam problems and increased our spam security last Thursday.  Long story short our email system blocked any emails the forum sent to our info@hely-weber.com address.  Would it be possible for you to resend those emails to me or the info@hely-weber.com address since last Thursday? We would appreciate it.  We saw at least one email / forum had gotten blocked that we cannot access.

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    JotForm Support

    Answered by Mike_T on January 11, 2012 at 06:07 PM

    Thank you for contacting us.

    We can not resend the notifications, but we have a workaround for you. Please try to get the notification emails using our Forward feature from Submissions page.

    Please give it a try, and let us know if you need any further assistance on this.