What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.net payment form error

    Asked by kwillmott on October 02, 2015 at 03:15 PM

    Hi There,

     

    We have our form on the flowing link:  http://iqoffice.ca/iq-mail-plan-140/

     

    A prospect called us and said the form wasn't working or came up as an error.  Can you tell me how I can test the form online?

    Page URL:
    https://www.jotform.com//?formID=42647466037258

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    JotForm Support

    Answered by david on October 02, 2015 at 04:35 PM

    Hi,

    To test the form, you can use Sandbox mode for Authorize:

    https://www.jotform.com/help/221-How-to-Test-Authorize-net-Payment-Tool-on-Sandbox-Mode

    Make sure your API and Transaction keys are correct and current. 

    If everything seems to be working properly in sandbox mode, let us know what wasn't working or what error they ran in to and we will be happy to look into this further.