Submit button doesn't appear in mobile browser

  • travelguidecancun
    Asked on October 2, 2015 at 3:43 PM

    Submit button doesn't appear in mobile browser

  • victor
    Replied on October 2, 2015 at 4:31 PM

    Hi,

    Can you please try increasing the size of your iFrame.

    Submit button doesnt appear in mobile browser Image 1 Screenshot 20

    Please let us know if this resolve your issue.

    Regards

  • travelguidecancun
    Replied on October 3, 2015 at 1:47 PM
    Where can I do that?
    Enviado desde celular. pagina oficial: travelguidecancun.com.mx
    ...
  • travelguidecancun
    Replied on October 3, 2015 at 4:47 PM
    Hi
    I did that and it didn't work. Still no submit button in mobile browser
    Enviado desde celular. pagina oficial: travelguidecancun.com.mx
    ...
  • topsteamer
    Replied on October 4, 2015 at 1:00 AM

    Trata de quitar la parte que comienza con <script></script> del codigo del Iframe a ver si te funciona asi.

  • Boris
    Replied on October 4, 2015 at 12:08 PM

    I have looked at the page you have provided in an iPhone 6 Plus, and the Submit button is correctly shown:

    Submit button doesnt appear in mobile browser Image 1 Screenshot 30

    The Submit button is also showing correctly on Android, Samsung Galaxy S6:

    Submit button doesnt appear in mobile browser Image 2 Screenshot 41

    I do see that your website is now using the Source Code version of the form, rather than using the script embed that was there when my colleague made that screenshot in his post above. The form seems to display fully at this time, even on mobile browsers.

    If you still need any assistance, please do let us know, and we will be happy to take a look into it. Thank you.

  • travelguidecancun
    Replied on October 4, 2015 at 1:47 PM
    Thanks a lot for helping me out.
    Using the source code got the job done
    Thanks again
    Enviado desde celular. pagina oficial: travelguidecancun.com.mx
    ...
  • Chriistian Jotform Support
    Replied on October 5, 2015 at 1:50 AM

    On behalf of my colleagues, you are welcome. Please feel free to contact us again if you have any further questions. Regards.