What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button doesn't appear in mobile browser

    Asked by travelguidecancun on October 02, 2015 at 03:43 PM

    Submit button doesn't appear in mobile browser

    Page URL:
    http://travelguidecancun.com.mx/referidos/

    Mobile mobile browser
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    Answered by victor on October 02, 2015 at 04:31 PM

    Hi,

    Can you please try increasing the size of your iFrame.

    Please let us know if this resolve your issue.

    Regards

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    Answered by travelguidecancun on October 03, 2015 at 01:47 PM
    Where can I do that?
    Enviado desde celular. pagina oficial: travelguidecancun.com.mx
    ...
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    Answered by travelguidecancun on October 03, 2015 at 04:47 PM
    Hi
    I did that and it didn't work. Still no submit button in mobile browser
    Enviado desde celular. pagina oficial: travelguidecancun.com.mx
    ...
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    Answered by topsteamer on October 04, 2015 at 01:00 AM

    Trata de quitar la parte que comienza con <script></script> del codigo del Iframe a ver si te funciona asi.

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    JotForm Support

    Answered by Boris on October 04, 2015 at 12:08 PM

    I have looked at the page you have provided in an iPhone 6 Plus, and the Submit button is correctly shown:

    The Submit button is also showing correctly on Android, Samsung Galaxy S6:

    I do see that your website is now using the Source Code version of the form, rather than using the script embed that was there when my colleague made that screenshot in his post above. The form seems to display fully at this time, even on mobile browsers.

    If you still need any assistance, please do let us know, and we will be happy to take a look into it. Thank you.

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    Answered by travelguidecancun on October 04, 2015 at 01:47 PM
    Thanks a lot for helping me out.
    Using the source code got the job done
    Thanks again
    Enviado desde celular. pagina oficial: travelguidecancun.com.mx
    ...
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    JotForm Support

    Answered by Chriistian on October 05, 2015 at 01:50 AM

    On behalf of my colleagues, you are welcome. Please feel free to contact us again if you have any further questions. Regards.