Configurable List has frame cut-off in IE browser

  • britishsuzuki
    Asked on October 2, 2015 at 3:54 PM

    Hi there,

    I've created a configurable list which is causing an issue on my form.

    As you can see in the screenshot, with some browsers (definitely IE but apparently Safari as well) the text of the form is cut in half for some reason and submissions aren't possible.

    Please help!

    Cheers,

    A

    Jotform Thread 675519 Screenshot
    Page URL: http://britishsuzukiformdemo.weebly.com/
  • jonathan
    Replied on October 2, 2015 at 6:10 PM

    I was able to see the issue as well when I check it on my IE11 browser on your website as well as on the form http://www.jotformeu.com/form/52596899028373

    Configurable List has frame cut off in IE browser Image 1 Screenshot 40

     

    It was fine on Chrome and Firefox browser though.

    I was able to figure out the CSS that can fix the issue for IE browser. By adding this CSS code on the form using the Form Designer.

     

    #cid_31, #customFieldFrame_31,

    #cid_32, #customFieldFrame_32,

    #cid_42, #customFieldFrame_42,

    #cid_46, #customFieldFrame_46,

    #cid_50, #customFieldFrame_50 

    { height: 105px  !important; }

     

    Configurable List has frame cut off in IE browser Image 2 Screenshot 51

     

    fixed version

    Configurable List has frame cut off in IE browser Image 3 Screenshot 62

    Please try adding the CSS code on your form http://www.jotformeu.com/form/52596899028373 as well. 

    Let us know how it goes.