What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Configurable List has frame cut-off in IE browser

    Asked by britishsuzuki on October 02, 2015 at 03:54 PM

    Hi there,

    I've created a configurable list which is causing an issue on my form.

    As you can see in the screenshot, with some browsers (definitely IE but apparently Safari as well) the text of the form is cut in half for some reason and submissions aren't possible.

    Please help!



    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on October 02, 2015 at 06:10 PM

    I was able to see the issue as well when I check it on my IE11 browser on your website as well as on the form http://www.jotformeu.com/form/52596899028373


    It was fine on Chrome and Firefox browser though.

    I was able to figure out the CSS that can fix the issue for IE browser. By adding this CSS code on the form using the Form Designer.


    #cid_31, #customFieldFrame_31,

    #cid_32, #customFieldFrame_32,

    #cid_42, #customFieldFrame_42,

    #cid_46, #customFieldFrame_46,

    #cid_50, #customFieldFrame_50 

    { height: 105px  !important; }



    fixed version

    Please try adding the CSS code on your form http://www.jotformeu.com/form/52596899028373 as well. 

    Let us know how it goes.