What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I send follow-up information to people who completed forms?

    Asked by llemay on October 02, 2015 at 04:21 PM
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    Answered by victor on October 02, 2015 at 05:53 PM


    I am assuming that you are looking to setup the AUTORESPONDER, Creating a Form AutoresponderThis will send an email to your users when they have submitted a form.

    Please let us know if you require further assistance.


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    Answered by llemay on October 02, 2015 at 07:47 PM
    No this is not for setting up an autoresponder; I've already done that.
    This is to allow me to send additional information out to folks who have
    registered for our event.
    With warm regards,
    Lorna Lemay
    President, LL Concord Consultation & Mediation Services
    CEO Chance Foundation
    Board Advisor, Canadian Institute for Conflict Resolution
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    Answered by Boris on October 03, 2015 at 02:16 PM

    1. The easiest solution if you wish to send emails to only some individuals is that you can use the Reply option on your submissions page, to reply to the person who filled your form directly through our system.

    2. Similarly to the above, you can manually copy their email address from your submissions page into your email software, and type an email to them manually.

    3. If you want to be able to reply to all your submitters in bulk, or individually, you can use one of our integrations to automatically send email addresses that are filled in your forms directly to your mailing lists or contact lists:

    - Google Contacts integration to forward emails to a Google Contacts list. Then, you can send emails through your Gmail account.

    MailChimp integration to forward emails to a MailChimp list.

    INinbox integration to forward them to INinbox list.

    I hope this helps. Please let us know if you need further clarifications or assistance.