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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The submission timestamp on my form quit working

    Asked by cmerkling on October 02, 2015 at 04:26 PM

    Hi,

     

    As soon as I upgraded my account from the free to the next level up, the submission timestamp function quit populating on the google sheet that is integrated with my form.  Any suggestions?

     

    Thanks,

    Page URL:
    http://www.jotform.us/form/52386231017146

    submission timestamp next integrated thanks my account
  • Profile Image
    JotForm Support

    Answered by david on October 02, 2015 at 06:26 PM

    Hi,

    I sent a couple submissions through my test form to see if the time stamp functionality was still working in the google spreadsheet integration and it appears to still be working properly:

    Try removing the integration and connecting it back again.  That will ensure that anything that might be bugged is cleared.

    If that does not allow for the proper time stamp to be forwarded, let us know and we will be happy to have another look.