What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Quota

    Asked by tycoprinting on October 02, 2015 at 04:27 PM

    When we go over our storage quota is there a way to just delete the files but keep the form data itself?

    Thank you.

    form data storage quota keep thank
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    JotForm Support

    Answered by david on October 02, 2015 at 06:33 PM

    Hi,

    To remove the files associated with your submissions, the submissions themselves must be deleted.  I would recommend backing up your data to excel or CSV format prior to deleting the submissions:

    http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    There is no way to delete the files without deleting the submissions they are associated with.

    If you have any further questions, let us know and we will be happy to help.