Quota

  • Profile Image
    tycoprinting
    Asked on October 02, 2015 at 04:27 PM

    When we go over our storage quota is there a way to just delete the files but keep the form data itself?

    Thank you.

  • Profile Image
    david
    Answered on October 02, 2015 at 06:33 PM

    Hi,

    To remove the files associated with your submissions, the submissions themselves must be deleted.  I would recommend backing up your data to excel or CSV format prior to deleting the submissions:

    http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    There is no way to delete the files without deleting the submissions they are associated with.

    If you have any further questions, let us know and we will be happy to help.