Form submission stucked in "Please wait..."

  • kayleerpatton
    Asked on October 2, 2015 at 6:10 PM

    I'm experiencing an issue where the form is filled out and sent and then I get a perpetual " sending" message and the form never submits. This occurs especially with my Moments of Magic form 

    Page URL: https://secure.jotform.com/kayleerpatton/magicmoments
  • Jan
    Replied on October 3, 2015 at 8:18 AM

    Can you please try replacing the .GIF to .gif (lowercase). Select the Giphy widget and then click the wizard icon. In the URL, use Star.gif and not uppercase. 

    Form submission stucked in Please wait Screenshot 20

    Hope that works. Let us know if it is still the same. Thank you.