How to delete uploads via the submission page

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    homersoda
    Asked on October 02, 2015 at 06:31 PM

    I am out of space - but I don't know how to get rid of things I am not using any more!  I can't find how to access it...

    Thanks!

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    Mike_G
    Answered on October 03, 2015 at 01:30 PM

    You will have to delete your submissions to be able to delete your uploaded files. Deleting submissions will also delete the attached uploaded files. Unlike the submission count, uploaded files are not reset every first of the month.

    To access you submission page you can follow the instruction on this guide: How-to-view-Submissions

    On the submission page, you can delete your submission by: 

    By deleting the uploads, you will be able to free used available upload space.

    Unfortunately, it's not possible to delete uploaded/attached files without deleting the submission. I suggest you download a copy of all your submission in Excel or CSV format before you delete entry/submission along with the attached file.

    Here's how to download forms submission to Excel/CSV/PDF.

    http://www.jotform.me/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF

    I hope this helps. Let us know if you need any further assistance. Thank you.