What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You will have to delete your submissions to be able to delete your uploaded files. Deleting submissions will also delete the attached uploaded files. Unlike the submission count, uploaded files are not reset every first of the month.
To access you submission page you can follow the instruction on this guide: How-to-view-Submissions
On the submission page, you can delete your submission by:
By deleting the uploads, you will be able to free used available upload space.
Unfortunately, it's not possible to delete uploaded/attached files without deleting the submission. I suggest you download a copy of all your submission in Excel or CSV format before you delete entry/submission along with the attached file.
Here's how to download forms submission to Excel/CSV/PDF.
I hope this helps. Let us know if you need any further assistance. Thank you.