The Heading and subheading is visible on the web form but when submitted it does not appear on the pdf or in the email?

  • danielmorganlaw
    Asked on October 2, 2015 at 6:46 PM
  • Mike_G JotForm Support
    Replied on October 3, 2015 at 2:02 PM

    Is this the form, http://www.jotform.us/form/52717533679163?

    If you would like to have the heading and the subheading appear on the email notification you receive when your form is submitted, you need to include it here:

    The Heading and subheading is visible on the web form but when submitted it does not appear on the pdf or in the email? Image 1 Screenshot 50

    Then, 

    The Heading and subheading is visible on the web form but when submitted it does not appear on the pdf or in the email? Image 2 Screenshot 61

    For the header to show on the PDF copy of the submission, here' what you need to do.

    On the submission page, 

    The Heading and subheading is visible on the web form but when submitted it does not appear on the pdf or in the email? Image 3 Screenshot 72

    When you download the PDF of that submission, it would look like this: 

    The Heading and subheading is visible on the web form but when submitted it does not appear on the pdf or in the email? Image 4 Screenshot 83

    I hope this helps. Let us know if you need any further assistance. Thank you.