I need to update my account to Bronze.

  • naghersamaj
    Asked on October 3, 2015 at 2:02 AM

    i need to update my account free to broze. but its showing your card is decline please help. i need to fix this issue by today itself.

  • jonathan
    Replied on October 3, 2015 at 5:25 PM

    Please follow this user guide to upgrade your subscription account.

    user guide: -How-to-upgrade-my-account

    ***IMPORTANT: make sure you are logged into your JotForm account, before proceeding.

    FREE ACCOUNTS 

    1. Click on the Human shape icon.

    2. Go to Billing/Upgrade section

    I need to update my account to Bronze Screenshot 50

     

    3. Notice that the account is on Free status, just select any of the plans and click onUpgrade.

    I need to update my account to Bronze Screenshot 61

     

    4. From here, a window will show up where you can choose the payment schedule and payment method. You can choose either monthly, yearly or bi-yearly plans. 

    I need to update my account to Bronze Screenshot 72

     

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    Was there any specific error message why your Credit Card was declined? Usually the reason for the decline is also indicated on the error message.

    I need to update my account to Bronze Screenshot 83

     

    Let us know if you are still having issu upgrading the subscription

     

    Thanks.