Paypal Order form is not working

  • Profile Image
    orkeynan2
    Asked on October 03, 2015 at 02:54 AM

    Hi,

    yesterday I had 100 people on the shirt page, but no sales.

    I also tried to order one and the submit button didn't work.

    he didn't send me to the next page and did't got my order

  • Profile Image
    jonathan
    Answered on October 03, 2015 at 05:40 PM

    I test submitted your jotform http://www.jotform.me/form/52223812015442

    As you can see on the screen gif image above, I was able to submit the form just fine.

    Please take note also that since it is a Payment Form, those submissions that were not completed to the actual payment in Paypal will end up in your form submission's Incomplete Payment Inbox.

    Check the user guide for more details here: -How-to-View-Incomplete-Payments

     

    Also the -Paypal-Incomplete-Payments-FAQ

     

    Was your form embedded on a website? Can you also share to us the URL of the website where the form was used if it was? We can test on the actual website as well.

    Hope this help. Let us know if you issue persist.