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alanbamAsked on October 3, 2015 at 5:47 AM
I can't see the bottom of my form in Safari, Chrome, Firefox. Fields are cut off. Payment information is cut off.
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topsteamerReplied on October 3, 2015 at 11:35 AM
Try using the Iframe embed to paste the form into your website that may help.
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AlanReplied on October 3, 2015 at 3:22 PM
Already tried that. No matter how long I make the form field in iframe, it still cuts off in the same place. I think it's a problem on Jotform's side. It used to be fine. Just changed recently.
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topsteamerReplied on October 3, 2015 at 3:34 PM
Try removing the <script></script> part from the code you get in the iframe.
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alanbamReplied on October 3, 2015 at 4:29 PM
That does work. Thanks! For some reason, Jotform includes the script in the iframe embed option. I'm assuming the form is still secure?
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BJoannaReplied on October 4, 2015 at 4:24 AM
@alanbam
I have tested your website in Google Chrome and bottom of the form is not cut off. However it is still cut off in Firefox when credit card option is selected.
Inside of your iFrame code change scrolling from no to auto. This should resolve your issue.
<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/50217462585153" frameborder="0" style="width: 100%; height: 4000px; border: none;" scrolling="auto"></iframe>
Answer to your other question is yes, your form is still secure.
Hope this will help. Let us know if you need further assistance.
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alanbamReplied on October 4, 2015 at 7:02 PM
I just checked Firefox and can see everything. I'm on a Mac. What are you seeing the page on?
thanks! ab
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mert JotForm UI DeveloperReplied on October 5, 2015 at 3:59 AM
Hi,
On Windows with Firefox and Chrome, the bottom of the page (payment method part) is visible. It seems that my colleague's advice is working.
On behalf of our colleague Bjoanna, you are welcome.
If you need any other help, please don't hesitate to contact us.
Thanks.
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alanbamReplied on October 5, 2015 at 4:17 AM
Thank you. I further lengthened the form just to make doubly sure everything would be visible.