Upgraded and not able to send emails

  • Profile Image
    mabarker
    Asked on October 03, 2015 at 01:20 PM

    I have just upgraded my membership to bronzes as I reached my capacity for emailsa-I need to email submitted forms but it says that I cannot email any more even though I upgraded

  • Profile Image
    EltonCris
    Answered on October 04, 2015 at 02:54 AM

    Hello,

    Our sincere apologies.

    I can see that your account is already on the bronze plan.

    Are you referring to when replying the submissions like on the following image?

    May we how much limit you get when replying to submissions? Are you locked out after replying up to 2 submissions? Have you tried logging out to your account and logged back in? See if this is going to help. If not, let us know so we can assist you further.