PDF form saves the text as a block

  • NRAA
    Asked on October 4, 2015 at 2:27 AM

     When I save my form as a PDF it saves the text as a block - no paragraph seperations - everything just runs together.  Can I fix this?  

  • Kiran Support Team Lead
    Replied on October 4, 2015 at 12:10 PM

    I understand that you are experiencing an issue with generating PDF form. I've tried creating a PDF form of your last edited JotForm titled "2015 Conference Introductions" and I see that the generated PDF is looking good.

    PDF form saves the text as a block Image 1 Screenshot 20

    Could you let us know if you are trying to generate the PDF form using the same form or a different one? Please provide us with the form ID/URL so that we can take a look and provide you necessary assistance. It would be also helpful if you can provide us with the screenshot of the issue.

    Thank you!