What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The submit button redirecting to a blank page

    Asked by LondonDTP on October 04, 2015 at 03:21 AM

    I have tried embedding my form using iframe and followed other bits of advice but the submit buttons on my form either go to please wait, move form tab or about:blank. My form can be found here  http://form.jotformeu.com/form/52754324265355


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on October 04, 2015 at 12:37 PM

    It seems that the Thank you page was edited/changed from a custom URL which was not saved properly. I see that your form is now redirecting to a Thank you message. I've checked the Thank you page on your form and saved the Thank you message to redirect to it after clicking on Submit. It is now displaying the Thank you page. Please check and let us know if you need any further assistance. We will be happy to help.


  • Profile Image

    Answered by LondonDTP on October 04, 2015 at 12:39 PM

    That's great - thank you so much for your help!!! 

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 05, 2015 at 01:05 AM

    On behalf of my colleague, Kiran, you are welcome. Please feel free to contact us if you have any further questions. Regards.