What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    hey i see folks have submitted

    Asked by mrunknownzone3 on October 04, 2015 at 01:00 PM

    i didnt get my money sent to my paypal account for 17 customers

    where did it go ,i see their info and you said that they paid but i never received the money to my paypal account

    please sent the money ,i need it,this is suppose to be instant

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    JotForm Support

    Answered by Chriistian on October 05, 2015 at 01:42 AM



    Have you received an incomplete payment notification? When did this issue occur?

    I would suggest to check the article here: Paypal Incomplete Payments FAQ


    We will wait for your response.