Billing: Please help me stop autopay / auto renewals of my subscriptions

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    kiki0704
    Asked on October 05, 2015 at 02:33 AM
     my account
    credit card no 
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    Ben
    Answered on October 05, 2015 at 08:21 AM

    I took a look at your account, and since I see that you have subscription with us over PayPal, you can follow these steps to see how to cancel the same (so that it is no longer renewed): How can I cancel my PayPal subscription?

    Please do note that once you do, you will loose the grandfathered subscription that you are on at this time, so you will only be able to upgrade at the new pricing plan shown on our pricing page, if you decide to upgrade at some later point in time.

    Do let us know if you happen to have any issues cancelling your subscription or if you have any questions along the way and we would be happy to assist with the same.