What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form arrives blank except for "undefined"

    Asked by prsproof on October 05, 2015 at 06:04 AM

    Hi!   Yesterday my test forms arrived ok.   Today they arrive blank except for 1 word = "undefined".   Have I done something wrong?

    Kind regards   Michael

  • Profile Image
    JotForm Developer

    Answered by erhan on October 05, 2015 at 07:08 AM


    First of all, we are sorry for the inconvenience. The issue is about your broken notifier settings. Please follow these steps to create a new one. 


    1- Click EMail button and delete Notifier 1 

    2- Click Add New Mail button


    3- Select Notifier from opened wizard


    4- Fill related informations


    5- Click Finish


    Please let us know if the problem still persists.