What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I receive email responses?

    Asked by MikeWarnock on September 28, 2010 at 09:56 AM

    Excellent widget in Xara Designer Pro 6, thanks.

    Unfortunately though I've created a form that works in test, it does not respond in Designer preview, nor when published. All required code is in place and web host scripting is enabled.

    However, when I finalise the form, error pops up "Unable to find the HTML code . . ." and the settings are probably not processed.

    img src="/J:\Downloads\xara\Misc\error-jotform.jpg" alt="" /

    Clearly, I'm not doing something correctly, but I'm struggling to track the cause.

    Hope you can put me right

    t.i.a.

    Mike Warnock

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    JotForm Founder

    Answered by aytekin on September 28, 2010 at 10:18 AM

    Where do you get this "Unable to find the HTML code . . ." error?

     

  • Profile Image

    Answered by MikeWarnock on September 30, 2010 at 02:03 AM

    When inserting into page in Designed Pro 6

    error pop-up

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    JotForm Founder

    Answered by aytekin on September 30, 2010 at 05:29 AM

    Can you try this? Before clicking on the insert button, do these:
    1. Open "Setup & Share" tab on toolbar,
    2. Click on "Share Form"

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    Answered by MikeWarnock on October 01, 2010 at 12:27 PM

    Thanks so much.

    I thought I had but, anyway, all is fine now.

    Regards

    Mike