I am having issues with thank you functions

  • royalsalsa2010
    Asked on October 5, 2015 at 8:51 AM

    Hi!

    I am using your form for a long time already. Now I have problem with the "Thank you" and "Authomatic response" functions!

    As much I create a new then I open it again it use to be disappearing...

    Please tell me if its my mistake or not!

     

    Many Thanks,

    Roy

  • Elton Support Team Lead
    Replied on October 5, 2015 at 10:42 AM

    Hello Roy,

    I'm not sure if I got your question correctly. You mean to say that every time you create e.g. a thank you message, it disappears once it is saved? So far I can't reproduce this on my end. The new thank you wizard is working just fine and the thank you message was saved as expected.

    I am having issues with thank you functions Image 1 Screenshot 20

    Perhaps it was an issue with the browser you are using, try to check it with other browsers if it's not occurring.

    If I have misunderstood your question, kindly elaborate it further so we can check it and assist you appropriately. Thanks! :)

  • royalsalsa2010
    Replied on October 5, 2015 at 10:52 AM

    Many thanks!

    Finally I changes the browser and it seem like helped in it :)

    So quickly help, 1000 thanks :)

  • Carina
    Replied on October 5, 2015 at 1:01 PM

    On behalf of Elton you are most welcome.

    If you need further assistance please let us know as we're here to help.