What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Integrating JotForm with Pardot by Salesforce

    Asked by deemax on October 05, 2015 at 02:54 PM

    Setting Up a New CRM and Marketing Tool for use. Would like to use JotForms with it. Salesforce/Pardot

    I have attempted to setup the integration for the SalesForce integration.  However, my setup is not working when I test it.  I am also unsure if you have worked with setting up Pardot which is the Marketing Add-on Tool that SalesForce uses now.

    Please advise if anyone is available to assist me with this set-up.


    Thank you,

    DeAnna Humphrey




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    JotForm Support

    Answered by Mike on October 05, 2015 at 04:08 PM

    Thank you for contacting us.

    We have a native integration with Salesforce which allows you to automatically create Accounts, Contacts or Leads from the form submissions. 

    Flexible Data Integration with Salesforce

    However, we do not have any integration with the Salesforce Pardot service as of this time. As far as I understand, it should be possible to map JotForm form based fields to the Pardot with Pardot Form Handlers. Please see the next support forum thread to get the idea.

    Trouble integrating our form using Lightbox script with Pardot

    I am unable to test this since there are no demo-developer accounts provided by Pardot.

    Another option that might work is Pardot integration via Zapier:


    Please let us know if you need any further assistance.

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    JotForm Support

    Answered by Mike on October 05, 2015 at 04:11 PM