What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My forms have been removed.

    Asked by Agmn on October 05, 2015 at 03:33 PM

    Hello, I have been using Jot form and it has been working like a pro!
    Anyway today, for some reason I have tried to embed a form on one of my sites and it says unable to generate thumbnail.

    I have tried uploading the site anyway to see if it would pop up, but there was no result.

    I then have looked at my other website that I have a form on and it has also been removed.

    Can you please help me understand that issue here?

    Thank you. 

    Page URL:

  • Profile Image
    JotForm Developer

    Answered by evren on October 05, 2015 at 04:03 PM

    Hi there,

    Sorry for inconvenience caused. We had a server problem and it fixed.

    Thank you for your understanding.