What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My custom thank you page is not coming up after a form submission.

    Asked by nrohnke on October 05, 2015 at 03:47 PM

    My forms are redirected to www.jotform.com after submission, even if I choose to link to a custom page.

    Page URL:

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    Answered by stiatti on October 05, 2015 at 03:57 PM

    I am having the same issue which is effectively halting my ability to capture client requests as the first form I use is to prepopulate the second form which i send the users towards using the custom thankyou page. Please fix urgently!

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    JotForm Developer

    Answered by evren on October 05, 2015 at 04:40 PM

    Hi there,

    We had a server problem and it fixed. Thank you for your understanding.

    Best regards.