What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Formular wird nicht mehr angezeigt. / Forms are not shown

    Asked by JonAM on October 05, 2015 at 03:56 PM

    Guten Tag,

    ich habe heute Werbung auf meiner Webseite geschalten und 10 Anfragen über das Formular erhalten.
    Leider werden die2 Formulare nicht mehr angezeigt. Ein upgrade habe ich soeben gemacht. Hat das was damit zu tun? Bitte lösen Sie dieses Problem so rasch als möglich.

    Besten Dank und schönen Abend.

    Joel Summermatter

    Page URL:
    www.avimare.ch/bonuscard

  • Profile Image

    Answered by Ben on October 05, 2015 at 05:04 PM

    We apologize for the inconvenience Joel. There was an issue today with CloudFlare that caused our website and forms to not be shown during one period of time, but luckily they were able to resolve the issue so everything got back to normal shortly afterwards.

    Looking at your website I can see that the form is properly shown, but please do let us know if by some chance you are experiencing any issues and we would be happy to look into this for you.

  • Profile Image

    Answered by JonAM on October 05, 2015 at 05:15 PM

    On Pc it is ok now, but on mac (safari) not....

     

     

  • Profile Image

    Answered by Ben on October 05, 2015 at 05:29 PM

    I do not see any issues, but it might be caused by some Safari specific conflicts - conflicts are tricky since they can present themselves at some times and not at others.

    The fix and to check for the same is quite easy so we can know right away as well.

    Please do replace the js embed code that you have at this time with the iframe embed code. You can see how to get it here: How to get the jotform iFrame Code

    Do let us know how it goes.