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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The link to my form is not working

    Asked by STMainSt on October 05, 2015 at 04:02 PM

    The link to my form for the pet parade is not working.  http://www.jotformpro.com/STMainSt/petparade

    It is linking people directly into the my forms section of my jotform account.  I definitely don't want people to be able to access the back office of my jotform account.  In addition, the event the form is for is this weekend.  If people can't sign up there won't be a parade.

     

     

    Page URL:
    http://www.stmainst.org/#!pet-parade/cbzr

    My Forms JotForm office www
  • Profile Image
    JotForm Developer

    Answered by evren on October 05, 2015 at 04:13 PM

    Hi there,

    Sorry for inconvenience caused. Of course no one can able to access your jotform account when they fill out your form. It seems like that because you already logged in your jotform account. We have a problem redirecting page after submission.  We will fix soon. I will let you know sir.

    Thank you for your understanding

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    JotForm Developer

    Answered by evren on October 05, 2015 at 04:22 PM

    Hi there,

    It seems that problem fixed. 

    Best regards

  • Profile Image

    Answered by STMainSt on October 05, 2015 at 05:09 PM

    It seems to be working now. 

    The link did go directly to the my forms section of jotform, one of my volunteers who is at work now and does not have login access to the site clicked the link and it put him there.  

    They never go to see the form to fill it out.  The link didn't take them to the form. 

    But as I said, it seems to be working now, hopefully it will continue to do so.

  • Profile Image
    JotForm Support

    Answered by Mike on October 05, 2015 at 06:13 PM

    I have not found any similar reports from other users so far, but we will keep monitoring the service. Thank you for your report.

  • Profile Image
    JotForm Support

    Answered by jonathan on October 05, 2015 at 10:01 PM

    If you have responded to this thread recently, I would like to inform you that your latest response did not reach us.

    You can retry again using this link http://www.jotform.com/answers/676677

     

    Thanks.