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We are unable to download PDFs of single submissions at this timeAsked by westfallspeakers on October 05, 2015 at 04:28 PM
None of my submissions will download as PDFs. They will download as an excel file, but even when I try to customize a PDF and even when the pop-up tells me it's done downloading, it's nowhere to be found.
Using Windows 10. Doesn't go to Downloads or Documents folder.
It seems that there is a temporary issue in regards to the PDF file being downloaded from the Submissions Panel. Due to that I will raise this to our developers so that they can notify you as soon as the issue is resolved.
There was a problem downloading PDFs on www.jotform.com and it is now fixed.
Thank you for your patience and understanding.