Cannot download PDF of my submission data

  • spherionsmiledoctors
    Asked on October 5, 2015 at 5:43 PM

    When clicking on GetPDF, nothing happens. You'll see what happens in the screenshot provided. 

    Thanks for the help.

     

    Cheers,

    Brian Exum

    Jotform Thread 676754 Screenshot
  • David JotForm Support
    Replied on October 5, 2015 at 6:57 PM

    Hi,

    We are currently experiencing some difficulties with downloading PDF's from the regular site.  Try from the secure site instead:

    https://secure.jotform.com

    You should be able to view and properly download the PDF's of your submissions from there until we get things sorted with the regular site.