I cannot download PDF's when I click the button at the top of the screen anymore

  • Lloyd3
    Asked on October 5, 2015 at 6:29 PM
  • Chriistian Jotform Support
    Replied on October 5, 2015 at 11:18 PM

    Hi,

     

    Are you referring to the Get PDF button found in the form's submission page?

    I cannot download PDFs when I click the button at the top of the screen anymore Image 1 Screenshot 20

    I tried to download the PDF in the submission page on one of my forms and I was able to successfully download the PDF. Are you still encountering this issue? Can you try it again and see if it is working now? If the issue still persists, can you provide to us the browser and device you are using to download the PDF. If you are referring to a different concern, please provide us more details regarding this issue so we can further check.

     

    We will wait for your response.
    Regards.