- tony22Asked on January 12, 2012 at 09:28 AM
I want only jpg or jpeg files to be uploaded so deleted all types but left
on the list.
When I tried to upload a jpg file I get the message:
jpg file extension is not allowed. You can only upload jpg, jpeg files.
Please go back and fix this.
How? Does the list of allowed types have to be written differently?
This is a re-post of a comment on How to Change the Allowed File Types in the Upload Field
- fxrAnswered on January 12, 2012 at 12:47 PM
What form is happening on?
We can take a look and see what, if anything you are doing wrong.
- JotForm SupportabajanAnswered on January 12, 2012 at 12:56 PM
I found the form, tested it and experienced the same issue. Upon hitting the submit button, I got the following message:
The extensions are listed correctly. So that's not the cause. We'll issue a ticket to our Tier 2 team and see if we can get this resolved for you.
UPDATE: I just found the problem! In the Extensions box, there's a space before the first extension (jpg). Remove it and everything will be fine:
- tony22Answered on January 13, 2012 at 07:25 AM
Thanks very much. Great service.