Sub-Users Invitation Email

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    andrewbenardski
    Asked on October 06, 2015 at 04:02 AM

    I've created two sub-users. After 3 hours waiting, still did not receiving invitation email. What should I do?

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    Sammy
    Answered on October 06, 2015 at 04:44 AM

    Kindly ask the email recipients to check their SPAM folder if the mail was flagged accidentally.

    Additionally kindly ask the users to create free jotform accounts with the email addresses they will then be able to access the shared forms.

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    andrewbenardski
    Answered on October 06, 2015 at 05:13 AM

    Thank you, 

    I don't know about sub-users must have account too.

    Problem sloved