Problems with Voice Recorder widget using Firefox or IExplorer

  • Profile Image
    gdiazcortes
    Asked on October 06, 2015 at 04:24 AM

    Hi! I really hope you can help me with this.

     

    I create a 3 questions form. There are 3 questions with 3 voice recorder (clones). The thing is that if I use Chrome there is no problem on saving and sending the audios. But if I use Firefox or explorer, it says that is saving (and never changes) so i dont have the opportunity to send the form (because it is saving, not saved). So finally it doesnt work.

     

    Any idea??

    Thank you so much!

  • Profile Image
    Chriistian
    Answered on October 06, 2015 at 05:25 AM

    Hi,

     

    I accessed your form in Firefox and I noticed that the voice recorder is displayed as a regular file upload field. 

     

    It should be displayed like this (accessed the form in Chrome).

     

    Can you confirm that this is the issue you are reporting? I can upload a file in the form but I cannot record a voice using Firefox and Internet Explorer.

     

    Will wait for your response.
    Regards.