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    Problems with Voice Recorder widget using Firefox or IExplorer

    Asked by gdiazcortes on October 06, 2015 at 04:24 AM

    Hi! I really hope you can help me with this.


    I create a 3 questions form. There are 3 questions with 3 voice recorder (clones). The thing is that if I use Chrome there is no problem on saving and sending the audios. But if I use Firefox or explorer, it says that is saving (and never changes) so i dont have the opportunity to send the form (because it is saving, not saved). So finally it doesnt work.


    Any idea??

    Thank you so much!

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    JotForm Support

    Answered by Chriistian on October 06, 2015 at 05:25 AM



    I accessed your form in Firefox and I noticed that the voice recorder is displayed as a regular file upload field. 


    It should be displayed like this (accessed the form in Chrome).


    Can you confirm that this is the issue you are reporting? I can upload a file in the form but I cannot record a voice using Firefox and Internet Explorer.


    Will wait for your response.