What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problems with Voice Recorder widget using Firefox or IExplorer

    Asked by gdiazcortes on October 06, 2015 at 04:24 AM

    Hi! I really hope you can help me with this.

     

    I create a 3 questions form. There are 3 questions with 3 voice recorder (clones). The thing is that if I use Chrome there is no problem on saving and sending the audios. But if I use Firefox or explorer, it says that is saving (and never changes) so i dont have the opportunity to send the form (because it is saving, not saved). So finally it doesnt work.

     

    Any idea??

    Thank you so much!

    Page URL:
    http://form.jotformeu.com/form/52775953902364

    create saved
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 06, 2015 at 05:25 AM

    Hi,

     

    I accessed your form in Firefox and I noticed that the voice recorder is displayed as a regular file upload field. 

     

    It should be displayed like this (accessed the form in Chrome).

     

    Can you confirm that this is the issue you are reporting? I can upload a file in the form but I cannot record a voice using Firefox and Internet Explorer.

     

    Will wait for your response.
    Regards.