What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload to drive not working correctly

    Asked by csmltd on October 06, 2015 at 08:33 AM

    Hi I use the Google Drive integration and this has developed an issue.

    Some of the forms save and some say Jotform offline or Back end failure.

    Some appear on the google sheet log but do not appear to upload

    Can you please advise on a fix for this

     

    Regards

     

    Andy

    Screenshot
    correctly JotForm offline and sheet
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    JotForm Support

    Answered by Kiran on October 06, 2015 at 11:18 AM

    Do you see this error message while integrating Google Drive with your JotForm? I've tried integrating Google Drive with one of my JotForms and I was able to integrate without any issue now.

    It seems to be a temporary issue to connect with JotForm servers at that time. Could you try integrating Google Drive once again and let us know if the issue still persists. We will be happy to assist you further. 

    Thank you!