Need to cancel account

  • ufcw1518
    Asked on October 6, 2015 at 12:53 PM

    Hi there, I need to cancel the account for pjohnson@ufcw1518.com, do I get a refund on the annual fee we were just charged?

  • David JotForm Support
    Replied on October 6, 2015 at 2:20 PM

    Hi,

    I have cancelled and refunded your subscription for "ufcw1518".  Normally we would do a pro-rated refund but since there has been almost no activity for this account, I went ahead and refunded the full amount.

    If there is anything else we can assist you with, let us know and we will be happy to help.

  • ufcw1518
    Replied on October 6, 2015 at 2:47 PM
    Thanks a bunch, we use jotform still just didn’t realize we still had this account.
    Thanks,
    patrick
    ...