What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I took a look at your ufcw1518 account and it seems that you are on a free plan, but I see that this is so because my colleague has already assisted you on the other thread here: http://www.jotform.com/answers/677243
I would like to ask you to - in future - only send an email, or open a single thread. You have currently sent us an email and opened 2 threads, which can cause some issues or confusion. In the same manner, I would like to ask you to only reply back to the thread where my colleague has assisted you few moments ago.