- RooftopFilmsAsked on October 06, 2015 at 02:22 PM
I have an applicant to one of my forms that said they submitted, but their materials were never received on our end.
Is there a way to check whether the submission came through?
- JotForm SupportdavidAnswered on October 06, 2015 at 03:38 PM
Any completed submission will show in the submission view for your form:
If it is not there, there may have been an issue when completing their submission. Browser time out, internet connectivity issues, something of that nature.
We only have a log of complete submissions, there is no way for us to tell if someone attempted to submit the form but did not finish.