What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need to Cancel Subscription since we are Done with Forms for now

    Asked by ralongi5241 on October 06, 2015 at 02:30 PM

    Good Afternoon, I am now done using the form and took the form off our website.

    It worked out perfectly and I will use this again in the future.

    I want to make sure we do not get billed going forward.

    if you have any questions please email me at ralongi@local4funds.org

     

    LOVE THIS PRODUCT!

     

    downgrade cancel subscription cancel plan
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 06, 2015 at 03:55 PM

    I see that you have a Bronze Subscription with us but you are done with using your form for the time being and wish to cancel it without being billed in the future as of right now.

    Please refer to this guide here http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account to downgrade your account back to the free starter plan.

    Alternatively, we can cancel it for you per your request.

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    JotForm Support

    Answered by KadeJM on October 06, 2015 at 03:56 PM

    Additionally, I also just wanted to thank you for your comment about our services and we're happy to hear how much you enjoyed using jotforms! :)

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    Answered by ralongi5241 on October 06, 2015 at 04:47 PM
    IT IS THE BEST!
    KEEP UP THE GREAT WORK ☺
    Regards,
    [image002]
    International Union of Operating Engineers
    Local 4 Benefit Funds Office | 16 Trotter Drive | Medway | MA 02053
    508-533-1400 x125 | www.local4funds.org | ralongi@local4funds.org
    ...
  • Profile Image

    Answered by Ben on October 06, 2015 at 06:27 PM

    Great to hear that :)

    Do let us know if there is anything else that we can assist you with and we would be happy to do so.