What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Registration form & PayPal

    Asked by sisty2 on October 06, 2015 at 07:32 PM

    I have a registration form that must be filled out before they make their payment.

    The Submit button would take the user to the PayPal page.

    How do I set the registration form to automatically send an email to the user as a confirmation of their completed registration form?

    Thank you! 

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    JotForm Support

    Answered by Charlie on October 07, 2015 at 03:00 AM


    You can set an autoresponder to send your users an email about their submissions. Here's how: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder. The email notifications and the autoresponder will only be triggered to be sent if the user completed a payment, if the user did not complete payment, it will be marked as "Incomplete Payment".

    If you are just starting to setup an order form, please do check this guide: http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    Do let us know if you need more information on this.