I don't recieve any e-mails from you

  • Profile Image
    djwedding
    Asked on January 12, 2012 at 02:33 PM

    until yesterday everything worked fine, but now i don't recieve any mails from you. even no testmails. my e-mailaddress is ok, recieving mails from everyone else. 

    i didn't change anything on my form. 

    what happend? what can i do?

    ty

  • Profile Image
    AtacanC
    Answered on January 12, 2012 at 02:51 PM

    We apologize for any inconvenience this may have caused. I've checked our email logs and JotForm has successfully sent your notifications to your email address. Did you check your spam / junk folder? You can also add these ip addresses to your mail provider's whitelist:

    174.34.57.214

    174.34.57.216

    174.34.57.218

    174.34.57.219

    208.117.50.251

    If this still doesn't work, please do let us know. So we can investigate further.