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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't recieve any e-mails from you

    Asked by djwedding on January 12, 2012 at 02:33 PM

    until yesterday everything worked fine, but now i don't recieve any mails from you. even no testmails. my e-mailaddress is ok, recieving mails from everyone else. 

    i didn't change anything on my form. 

    what happend? what can i do?

    ty

    Page URL:
    http://djwedding.ch/hochzeits-dj-wedding-offerte.html

  • Profile Image

    Answered by AtacanC on January 12, 2012 at 02:51 PM

    We apologize for any inconvenience this may have caused. I've checked our email logs and JotForm has successfully sent your notifications to your email address. Did you check your spam / junk folder? You can also add these ip addresses to your mail provider's whitelist:

    174.34.57.214

    174.34.57.216

    174.34.57.218

    174.34.57.219

    208.117.50.251

    If this still doesn't work, please do let us know. So we can investigate further.