What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm Account Suspended

    Asked by TalentNetworkAlateia on September 28, 2010 at 11:47 AM

    ive been having the same problem with jotform disabled form...

     

    i have a site i am wanting to have a registration form with anti spam thingy and some other bits and peices because i am getting bombarded by chinese......... god knows......

    no luck with jotform, as far as I am aware, i have done everything right, not in breach of anything,..... still......disabled.

    currently my site registration is DOWN  

    I have been searching desperately and have signed up already with other form building sites... trying to remedy the situation as quickly as i can.   I'm hoping to hear back from you sooooooon so i can get my site happening again.

    PLEASE HELP URGENTLY!!!

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 29, 2010 at 04:24 AM

    Sorry about this. I unsuspended your account now.

  • Profile Image

    Answered by TalentNetworkAlateia on September 30, 2010 at 05:27 AM

    thankyou very much

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 30, 2010 at 05:50 AM

    No problem. Thanks for your patience.

  • Profile Image

    Answered by romario111 on March 04, 2011 at 04:36 PM

    i got suspended

  • Profile Image

    Answered by claudio_martz on April 28, 2011 at 10:03 PM

    Sorry about this. I unsuspended your account now.

  • Profile Image

    Answered by claudio_martz on April 28, 2011 at 10:03 PM

    i got suspended

  • Profile Image
    JotForm Support

    Answered by mliz on April 29, 2011 at 02:25 AM

    Hi claudio_martz,

    One of your forms has  a login which is not allowed on JotForm.
    Your account is now activated however the login was removed, please
    note that login forms are not allowed.

    Thank you for using JotForm.

    Regards,
    Mliz

  • Profile Image

    Answered by edse on May 17, 2011 at 05:33 AM

    i had created so many account becuase all my account has been disable what can i do so it will not be disable please help me now!!!

  • Profile Image
    JotForm Support

    Answered by mliz on May 17, 2011 at 05:41 AM

    Hi edse,

    I've already added the forms created under your registered account
    to the whitelist of the phishing filter to stop it from being auto suspended
    in the future.

    Regards,
    Mliz

  • Profile Image

    Answered by rorre on April 08, 2017 at 03:37 AM

    I would like to know why my from is disabled
  • Profile Image
    JotForm Support

    Answered by AIDAN on April 08, 2017 at 06:39 AM

    I will be addressing your request in this new thread: https://www.jotform.com/answers/1114640

    Thank you.