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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Configurable List: Required field validation is not working properly.

    Asked by jvarsam on October 07, 2015 at 08:30 AM

    Hi,

     

    I'm using a configurable list widget to capture various personal information with many of the fields being mandatory.

    However, what seems to be happening is that when only ONE mandatory filed is entered, the user is able to move onto the next page without completing ALL the mandatory fields in the widget.

     

     

    Page URL:
    http://form.jotform.co/form/52792877030865

    mandatory configurable list list widget configurable required field validation
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 08, 2015 at 05:57 AM

    Hi,

     

    I did checked your form and I was able to replicate the issue. I was able to proceed to the Next page without filling up the other required field in the Configurable list.

     

    I will escalate this issue to our development team so they can further check the issue. We will inform you on this thread any updates on this issue.

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 08, 2015 at 06:19 AM

    Hi,

     

    As per further checking, I noticed that you have created separate threads for the same issue. One of my colleague has escalated the issue to our development team on your other thread. I checked the ticket and it is already being handled by one of our developers. We will inform you any updates on the issue on that thread. You can check it here: http://www.jotform.com/answers/677820.

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by jvarsam on October 08, 2015 at 07:33 AM

    I didn't deliberately create separate threads, I was getting error messages from your server when I was trying to submit my question.  Once the thread successfully created, I saw that the errored ones actually got created.  I couldn't find any way to delete them so I deleted the title , but someone seems to have created a new title for the duplicates.

  • Profile Image

    Answered by victor on October 08, 2015 at 12:46 PM

    Hi,

    Thank you for contacting us. Like my colleague mentioned, this issue has already been escalated to our development team. For further information please follow the following thread:

    http://www.jotform.com/answers/677820

    Regards

  • Profile Image

    Answered by jvarsam on October 08, 2015 at 09:49 PM

    Is someone currently working on the PRODUCTION version of the Configurable List Widget?

    Weird things are happening to this widget over the last half hour in our production forms used in our paid account and I'm noticing the same behaviour in my free account.

    I cannot see any of the fields in 'edit mode' for this widget and the ADD, REMOVE buttons are disappearing and later appearing again.

     

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 08, 2015 at 11:04 PM

    Hi,

     

    The ticket is currently opened on this issue. Our development team is currently working on it. You will be notified on your other thread once an update has been done.

     

    Regards.