What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you send me the certification to show Paypal that you are compliant for taking secure payments, so they can derestrict my account

    Asked by huwedmunds on October 07, 2015 at 12:05 PM

    My email account is huw.edmunds@pmb.ox.ac.uk which is also my username with Jotform

    paypal payment secure payment
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    JotForm Support

    Answered by Welvin on October 07, 2015 at 02:10 PM

    Please note that we do not store any credit card information on our servers after the payment process. The payment data is being redirected to the PayPal and processed by them. But since this involves credit card payment, Paypal will require you to secure your form. Forms are now secured by default, recent update as posted to our blog: 

    http://www.jotform.com/blog/175-All-Embed-Codes-are-Now-Secure-by-Default-SSL- 

    If your form is not yet secured, simply follow this guide:

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    Thanks