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    My Salesforce integration not functioning

    Asked by Steve Goodrich  on October 07, 2015 at 12:14 PM

    I tested this a couple days ago and it just worked, but I just received a form submission and it did not populate my Salesforce.  Can you tell me if everything looks ok on this end?

    Page URL:
    www.panambk.com/business-loans.htm

    salesforce salesforce app sf sf integration integration
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    JotForm Support

    Answered by KadeJM on October 07, 2015 at 02:28 PM

    From what I understand you are having an issue with your form integration for salesforce not working properly.

    I took a look at your provided page url but unfortunately it seems the page is not found on my end.

    Additionally, I traced your email address above using "sgoodrich@panambk.com" and found you have a guest account which has this form here http://www.jotform.us/form/52671937611156 on it.

    Is that the form that you are having the issue on? 

    Your account appears to be okay from what I can see though unfortunately I can't inspect the form because you are using a Guest Account and you would need to register for a free jotform account in order for us to check your form on your account properly.

    Also, you might want to check and make sure you have your fields mapped properly. I would suggest that you make sure you have your form integrated properly.