JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My Salesforce integration not functioningAsked by Steve Goodrich on October 07, 2015 at 12:14 PM
I tested this a couple days ago and it just worked, but I just received a form submission and it did not populate my Salesforce. Can you tell me if everything looks ok on this end?
From what I understand you are having an issue with your form integration for salesforce not working properly.
I took a look at your provided page url but unfortunately it seems the page is not found on my end.
Additionally, I traced your email address above using "firstname.lastname@example.org" and found you have a guest account which has this form here http://www.jotform.us/form/52671937611156 on it.
Is that the form that you are having the issue on?
Your account appears to be okay from what I can see though unfortunately I can't inspect the form because you are using a Guest Account and you would need to register for a free jotform account in order for us to check your form on your account properly.
Also, you might want to check and make sure you have your fields mapped properly. I would suggest that you make sure you have your form integrated properly.