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    Fields not appearing on the email notification

    Asked by 36pix on October 07, 2015 at 12:55 PM

    My email notification fails to reflect the fields I see on screen.

    Is there a way to 'reboot' the notification so that it reflects all the data?

    For just one example, the field whose properties are {billing}...

    If I go back and view the submission- I can see that all the data is there.





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    JotForm Support

    Answered by Welvin on October 07, 2015 at 02:48 PM

    We do not have a reset button in the notification settings so the best way you can fix this would be to re-create the whole settings. 

    You need to delete the current notifier: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Re-create it after: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    This is way easier than manually adding the field names in email body.