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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can we test form emails without them counting as submissions?

    Asked by Smart-program on October 07, 2015 at 01:39 PM
    How can I test my forms without it counting as a submission?
    email test email submissions counter
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    Answered by Ben on October 07, 2015 at 01:43 PM

    The only way to test the email notification or email autoresponder is by using the Test Email button within each.

    If you use it like that, you will be able to see the setup, with some filler data and it will basically look the same way as the real email, but in the real one, you will see some name and email instead of the filler data.

    You can see more about this explained here: How to properly Change and Test a New Email Recipient Address.

    Now, if you have conditional emails, or any other setup and want to test the emails directly (by going to form and filling it out), you can fill out the form and submit it as it is.

    In that case, if you use the same name (such as "test") it will allow us to quickly see that you have used some submissions for testing and we can based on that reset the counter for the same number of submissions.

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    Answered by Smart-program on October 07, 2015 at 01:46 PM

    thanks Ben. I meant how can I test all the forms I create.

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    Answered by Ben on October 07, 2015 at 02:59 PM

    I am not quite sure if I understand what you are asking, but in case you are looking to test all of the forms emails, then this applies to all forms.

    If you mean if there is an option that would send emails from all forms in the same time then no - there is none such option. The reason are many, biggest ones being spammers, while the next one would be that each server receiving so many emails would think that we send spam, both of these reasons being bad.

    If you have meant something else, please do let us know with a bit more details and we would be happy to assist with the same.

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    Answered by Smart-program on October 07, 2015 at 03:12 PM

    Thanks for your response.  Can I test my application forms along with my reference forms(not the emails) without them counting towards the number of submissions I am allowed per month?

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    JotForm Support

    Answered by Mike on October 07, 2015 at 04:27 PM

    No, we do not have such option. However, we can manually reset your submissions counter once you are done with testing.