Downgrade Account

  • Profile Image
    penoir
    Asked on October 07, 2015 at 05:57 PM

    Hi there - we have only used Jot Form for an event we ran - which is now finished. I had to upgrade to a BRONZE otherwise our acct was going to be closed. The event is now finished and I no longer want to be charged for the use of Jot Form. How can I close my account ?

     

    Thanks Penny Thompson

  • Profile Image
    Chriistian
    Answered on October 08, 2015 at 02:02 AM

    Hi,

     

    If you want to downgrade your account so you won't be charged again, you can check the guide here: How to Downgrade Subscription back to Free Account.

     

    Do let us know if need further assistance in downgrading your account. 

    Regards.