What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Downgrade Account

    Asked by penoir on October 07, 2015 at 05:57 PM

    Hi there - we have only used Jot Form for an event we ran - which is now finished. I had to upgrade to a BRONZE otherwise our acct was going to be closed. The event is now finished and I no longer want to be charged for the use of Jot Form. How can I close my account ?

     

    Thanks Penny Thompson

    my account thanks and closed downgrade
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 08, 2015 at 02:02 AM

    Hi,

     

    If you want to downgrade your account so you won't be charged again, you can check the guide here: How to Downgrade Subscription back to Free Account.

     

    Do let us know if need further assistance in downgrading your account. 

    Regards.